We’re often asked to help our clients build out their capability in the cloud or to help them reduce infrastructure costs. Being able to do both at the same time is the icing on the cake!

Our work with one of our clients enabled it to reduce its monthly AWS spend by 66%, within 8 months. More satisfying still, we were able to do so while improving its cloud capability, steadily increasing availability and ramping up deployments fivefold, from an average of 3 to 15 per month.

Equal Experts was initially engaged by the client to add features to its previous AWS-based customer rewards platform. However, given the ambitious scope of the work, it became clear that its previous infrastructure would not scale to meet its increasing performance requirements. Soon the engagement grew to include a complete rewrite, both of the client’s platform and of its companion Business Analytics reporting platform.

Put through its paces

The new platform has already been substantially road-tested by ticket sales for performances by major artists, and didn’t break a sweat as we registered and enrolled 230% more new customers per second. As well as being much cheaper to run, it has also proved itself to be much simpler to manage and better performing due to all parts of the new platform being fully automated and simple to rebuild completely from scratch.

New environments

The client’s cost reduction was achieved by performing a managed cutover to a set of completely new environments. The new environments leverage Docker in Swarm clusters and refactor the old code into microservices. These microservices can be scaled up and down independently of each-other; an nginx ingress tier and standard service-discovery-based load-balancing ensures that customer traffic is balanced across all available copies of a microservice. This also means that a container can be removed from the pool with no impact, making our deployments zero-downtime. The net result is much more efficient use of memory and compute in AWS. As both back-end and front-end microservices for the platform were moved to Docker across web, iOS and Android, this also made the platform more consistent and significantly reduced the complexity around change.

Decommissioning

Another serious source of cost-saving was the decommissioning of an extensive Hadoop cluster used for business analytics and daily reports. The reports being run were fairly small and did not really require the overhead of MapReduce processing. Our Tech Lead produced a radically simplified solution using a single microservice to do the data processing and the platform’s mongodb replica-set for storage.

In addition to huge cost savings (we decommissioned 10 extra-large Hadoop data nodes and 2 name nodes as well as about 25 other instances), the migration moved the client onto open-source, widely-used service-discovery and load-balancing solutions, away from proprietary end-of-life software packages. The Business Analytics solution, which used to have a feed failure on average twice a week, has had no transfer failures since it went live in November last year.

Trusted team

The client asked us to use this platform to roadshow a couple of other improvements it was working on internally; it’s using us to test their new architecture patterns initiative and has designated us their only ‘trusted team’ currently, meaning that we don’t need to give 24 hours’ notice in order to make production changes. This is based on our high availability and very low mean time to fix, as well as the success rate of our deployments. This won’t be the last client team to enjoy huge cost reduction with improved stability and agility.

Overall this is a great example of how we can add value to our clients in a short time, whilst in parallel laying the groundwork for better infrastructure in the future that’s consistent to manage, simple to maintain and can easily adapt to business opportunities.