https://www.equalexperts.com/blog/our-thinking/escape-ticketing-hell-with-a-shift-to-self-service-platforms/Escape ticketing hell with a shift to self-service platforms

Ticket hell can cripple your platform engineering efforts by creating bottlenecks and frustration for your teams. By transitioning to self-service capabilities, you can unlock higher internal customer value and empower your teams to innovate.

August 15, 2024https://www.equalexperts.com/blog/our-thinking/how-to-overcome-technology-anarchy-with-aligned-autonomy/How to overcome technology anarchy with aligned autonomy

Technology anarchy happens when your platform engineering efforts allow teams to make radically different technology choices. By fostering aligned autonomy, you can cut down on inefficiencies and cognitive load, and empower teams to innovate

August 6, 2024