August 10, 2023
Sixth in a series featuring talks from our recent Geek 23 conference is Kal Chottai, UX Consultant, Service Designer and Creative Strategist at Equal Experts, presenting a lightning talk, Service Design 101.
In this video, Kal gives a short and punchy introduction to service design and how improving the end user experience across an ecosystem is great for the end customer – but also actually good for business – our business.
Geek 23 was a specific event for, and led by, our Equal Experts community. Speakers gave talks on a range of topics including service design, developer experience, operability, leadership, distributed systems, testing, large language models, DevOps, mob programming and microservices.
All business models have their pros and cons. But, when you consider the type of problems we help our clients to solve at Equal Experts, it’s worth thinking about the level of experience and the best consultancy approach to solve them.
If you’d like to find out more about working with us – get in touch. We’d love to hear from you.
