Our teams include our customers – equality starts with them. We may be experts in delivery, but we have the humility to recognise that they are experts in their own business .  However, taking shared responsibility means being brave in gracefully disagreeing with customers; “the client told us to” isn’t a reasonable excuse for doing something which we know is detrimental to their success. Delivering honest, constructive feedback (with empathy and professionalism) is a foundational part of consultancy.

A tech lead role on an EE team is a point-of-contact for the customer, and a facilitator of great technology decision-making. We are all experts in our profession and taking autonomy and responsibility away from the team can destroy cohesion within the group and is a recipe for disaster. Collective technical ownership mitigates the dependency on any single individual and increases implicit motivation for all; providing purpose, by allowing autonomy and using/growing mastery.

‘Grown-ups’ is shorthand for the kind of person – the kind of attitude – we look to work alongside. It summarises the responsible, self-disciplined people that exhibit the depth of experience and the personal behaviours required to create high-performing, ego-free teams. We believe adult-to-adult communication and transactions lead to the most effective relationships with others.